"RFA understands IT and infrastructure but equally important adheres to the number one rule in client service, in my personal opinion, which is to always be available to your clients to assist in their current and ongoing needs."
- Andrew Rabinowitz, COO
Marathon Asset Management
Marathon Asset Management
Services > Capabilities > Guidance in Selecting the Right Technology
Guidance in Selecting the Right Technology
Our professionals are your representatives in all
matters of technology.
RFA provides support
wherever and whenever
you need it.
Our team can be YOUR team, providing you all the IT and communications service and support you need. Our dedicated team of more than 75 support professionals has years of deep industry experience in addition to technical knowledge, so you can be assured of timely, accurate and sound information and service. Whether your needs are entirely remote, whether you require a fully-equipped on-site office, or your situation fluctuates, our flexible offerings meet your support requirements.
Our service and support is unparalleled:
- Assigned IT Service Managers to your site for day to day support and coordination
- Guaranteed emergency response time by our Fast
Response Team - Infrastructure and Server monitoring 24x7
- Dedicated Help Desk Support Team 24x7
- Daily Data Integrity / Archive Management
- Advanced Network Design by our Team of Cisco Professionals
- Senior Executive IT support, including residential service and support
- Hardware procurement and advise on selecting the appropriate configurations for your needs
- Implementation and Management of vendor systems by our dedicated Project Team
